Refund Policy

**1. Eligibility**
- Jardilight offers refunds on eligible products within 30 days of the purchase date.
- To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when it was received.

**2. Refund Process**
- Customers must contact Jardilight at info@jardilight.com to initiate a refund request.
- Proof of purchase, such as a receipt or order confirmation, may be required to process the refund.

**3. Refund Method**
- Refunds are issued to the original method of payment used for the purchase.
- Please allow 5-7 business days for the refund to be processed and reflected in your account.

**4. Return Shipping**
- Customers are responsible for return shipping costs unless the product is defective or damaged upon receipt.
- Jardilight may provide a prepaid shipping label for returns due to product defects or damages.

**5. Inspection and Approval**
- All returned products are subject to inspection to ensure they meet the eligibility criteria for a refund.
- Refunds may be denied if the returned product does not meet the eligibility requirements outlined in this policy.

**6. Exclusions**
- Certain products may not be eligible for refunds, such as clearance or final sale items.
- Refunds are not available for products that have been used, damaged due to improper handling, or altered in any way.

**7. Lost or Missing Items**
- If an item is lost or missing during the return shipping process, please contact Jardilight for assistance in resolving the issue and processing your refund.

**8. Contact Information**
- For inquiries regarding refunds or assistance with the refund process, please contact us at info@jardilight.com.

By making a purchase from Jardilight, you agree to abide by our refund policy outlined above. We strive to provide a hassle-free refund experience for our customers. Thank you for choosing Jardilight for your gardening and outdoor lighting needs!